Download the tip sheet
When building and deploying a chatbot on your website, upfront planning is the key to success.
Before you build a bot of your own, check out this tip sheet to see what lessons the Genesys developers behind Kate—the customer experience artificial intelligence (AI)—learned about planning, building and deploying a chatbot.
Download the tip sheet and learn how you can determine:
- What the bot should do
- What experience the bot will provide
- What information you have and what more you need
